Tenant rules
Emergency
Urgent
Routine
- Use the official Google Form for every maintenance issue.
- Do not phone contractors.
- Do not phone owners for maintenance logging.
- Do not WhatsApp maintenance issues.
- For life-threatening emergencies, call SAPS 10111 or 112 (mobile).
Support
GBV support is available 24/7 at 0800 428 428, with “Please call me” via 1207867#, and SMS “help” to 31531.