Contact us

Manual queries are handled Monday to Friday, 09:00–15:00. The system is automated 24/7 — use the form below for non-urgent enquiries.

To reach us by email:

• Issue logging — Log an issue online (available 24/7)
• Billing & payments — email us using the address above
• Technical issues — email us using the address above
• EFT / bank transfer — email us for banking details and Proof of Account