Contact us
Manual queries are handled Monday to Friday, 09:00–15:00. The system is automated 24/7 — use the form below for non-urgent enquiries.
To reach us by email:
- Issue logging — Log an issue online (available 24/7)
- Billing & payments — email us using the address above
- Technical issues — email us using the address above
- EFT / bank transfer — email us for banking details and Proof of Account